1. Introduction

These terms and conditions outline the rules and regulations for the use of Hilowcost.com.com Website and Services.

2. Booking Process

• Booking confirmation will be sent via email or displayed on our website.
• All bookings are subject to availability and confirmation of payment
• hilowcost.com reserves the right to refuse or cancel bookings at our discretion.
• All bookings are subject to availability and confirmation of payment.
• By making a booking through vueloyo.com, you agree to be bound by the terms and conditions outlined herein.

3. Payment Terms

Payments are processed securely through our trusted payment gateway. All prices are quoted in United States Dollars (USD), unless otherwise specified. Additional charges such as taxes, service fees, or transaction costs may apply. Unless otherwise stated, full payment is required at the time of booking.

4. Cancellation and Refund Policy

If you need to cancel your booking, please contact us as soon as possible. The cancellation fee will depend on the airline’s policies and the type of ticket you’ve purchased. We’ll be happy to guide you through the process and help you understand any applicable fees.

We offer a 24-hour free cancellation policy, which means if you notify us within 24 hours of booking, you may qualify for a full refund. However, if the 24-hour window has passed, the airline's standard refund policy will apply.

Please note that in all cases, a platform fee will be deducted from your refund amount.

If you have any questions or need assistance, don’t hesitate to reach out to us. We're here to help!

Our cancellation and refund policies may change from time to time, especially when airlines update their own terms and conditions. Since we work closely with various travel providers, any changes made by the airlines may directly affect our cancellation rules and procedures.

We recommend that you check this page regularly to stay informed about the latest updates. Travel providers and airlines reserve the right to modify their cancellation and refund policies at any time, and those changes may be applied without prior notice.

By staying up to date, you can make informed decisions and avoid any surprises during your booking or cancellation process. If you have any questions or concerns about policy changes, feel free to contact our support team—we’re here to help!

5. Travel Documentation

• Travelers are responsible for ensuring they have valid passports, visas, and any other required travel documents.
• hilowcost.com is not liable for any issues arising from inadequate travel documentation.

6. Limitation of Liability

• hilowcost.com is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our services.
• Our liability is limited to the maximum extent permitted by law.

7. Governing Law

These Terms and Conditions shall be governed by, and construed in accordance with, the laws of the applicable jurisdiction, without regard to its conflict of law principles.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at: info@hilowcost.com.